Shipping and Customs

Shipping information

We endeavour to dispatch any orders on the same day whenever possible. Items are sent from the UK and are tracked to your destination. Our shipping takes 1 working day for UK customers and 3-5 working days for the rest of the world.

Sometimes it can take a little longer for you to receive your parcel if there is a delay at customs.

Customs information

Customers who place orders from USA, Australia and the rest of the world will usually not have to pay any import duties or tax (*)

We advise that you check with your local imports authority if you are unsure whether you will have to pay any duties.

(*) Transaction fees and paid up duties by OSMC from these destinations cannot be refunded upon cancellation of an order unless there is a fault with the goods received or goods are not delivered.