Shipping information

We endeavour to dispatch any orders on the same day whenever possible. Items are sent from the UK and are tracked to your destination. Our shipping takes 1 working day for UK customers and 3-5 working days for the rest of the world.

Sometimes it can take a little longer for you to receive your parcel if there is a delay at customs.

Customs information

Customers who place orders from USA, Australia and the rest of the world will usually not have to pay any import duties or tax (*)

We advise that you check with your local imports authority if you are unsure whether you will have to pay any duties.

(*) Transaction fees and paid up duties by OSMC from these destinations cannot be refunded upon cancellation of an order unless there is a fault with the goods received or goods are not delivered.