With Vero V, we have chosen to attach the RF receiver for the remote to an internal USB port.
This provides convenience by freeing up an external port and also removes the possibility of misplacing the receiver.
However, Vero V also incorporates USB 3 technologies which are known to cause RF interference, particularly in the 2.4Ghz range.
If you choose to connect a USB 3 device to Vero V’s USB 3 port, you may notice a reduction in the remote’s operating range. This issue is not unique to Vero V and is experienced on many devices due to the inherent nature of the USB 3 protocol itself. OSMC has taken the best steps to keep the operating range of the remote as large as possible.
As such, in a typical environment, the reduction in range will likely not be noticeable. However, if the range is less than 4-4.5m, the following should mitigate this issue:
- Re-pair your OSMC remote by holding Home and OK to eliminate a pairing issue.
- Place any USB 3 connected devices to the rear of your Vero V to minimize interference with the internal receiver.
- Ensure that the USB 3 device you are using has adequate shielding, or use an extension cable to reduce interference.
- Ensure that your Vero V is facing you and not shielded by other equipment.
- Attach (available separately) an external receiver to a USB extension cable
- Locate the dongle physically away from sources of interferences (this may be another USB 3 device or another device using a similar 2.4Ghz RF band such as a WiFi router or Bluetooth device)
- When you plug in the external receiver, the internal receiver will be disabled. You’ll need to re-pair your remote by holding down the Home and OK buttons simultaneously.
- After a few seconds, you should see the front LED on the remote blink to confirm the remote has been paired to the new receiver.
Please note that if you are experiencing an issue without USB 3 equipment attached, you should re-pair your remote as described above after changing the battery to rule out a low battery issue.
Note that the additional RF receiver does not need to be used under standard conditions.